Clinics · Paid adsOrthodontic clinic, Manchester
£74cost per booked consultation, down from £121
Campaigns were optimised towards lead forms, but more than half of those enquiries never progressed to an appointment. We connected campaign reporting to booked consultations, added online appointment selection and excluded locations producing high volumes of low-intent leads.
Cost per booked consultation fell from £121 to £74 over five months. Booked consultation volume increased 21%.
Clinics · Landing pages and conversionDermatology clinic, Bristol
+28%consultations booked from website enquiries, twelve weeks
Patients completed a nine-field enquiry form and were told someone would contact them within two working days. We reduced the form to four fields, showed available consultation times earlier and introduced same-day SMS follow-up.
The enquiry-to-consultation rate increased 28% over twelve weeks, with no material increase in website traffic.
Clinics · SEO and AI visibilityPrivate cardiology clinic, Birmingham
+34%non-brand organic enquiries, seven months
The website contained detailed consultant biographies but very little information about symptoms, tests, appointment costs or referral requirements. We created condition, diagnostic and pricing pages, with clinical review before publication, and corrected inconsistent medical directory listings.
Non-brand organic enquiries increased 34% over seven months. Four diagnostic pages also began appearing in AI-generated answers for tracked patient questions.