Ecommerce · Food and supplements

Repeat-purchase economics under the strictest claims rules in ecommerce

Consumables live or die on the second and tenth order: the margin is in the reorder, and the reorder is earned by the product and prompted by the programme. Meanwhile the category pays top-of-market ad costs and operates under claims rules that punish careless copy. Compliant, specific content is both the legal position and the selling one.

Woman filling kraft pouches at a stone counter in a test kitchen
What the numbers say

Three facts that shape the plan for food and supplements

$21.80

Meta CPM for health and wellness, up 19 percent year on year, the most expensive major D2C category on the platform.

Triple Whale benchmarks, August 2026.
+138%

year-on-year growth in AI-referred traffic to US retail sites; ingredient and "does it work" questions are exactly what shoppers ask assistants.

Adobe Analytics, June 2026.
1st

reorder is the number that predicts the customer's lifetime value better than anything in the acquisition data.

Silvengate market analysis, 2026.
Where we usually work

The problems that come up most

Supplements and vitaminsFunctional food and drinksSubscribe-and-save programmesClaims-compliant product contentReorder timing and win-back flowsRetail and marketplace alongside direct
The operating reality

What the plan has to account for

Health claims are regulated in every market this category sells into, and the platforms enforce their own rules on top. We write to the strictest rule that applies, and build the reorder programme on the product's real consumption cycle rather than a discount calendar.

How we work, stage by stage

Usually the first three services

Where the scan usually points for food and supplements

What does a customer actually cost you?

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